Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

When you use the contact or careers form on this website, we collect the information you provide — including your name, email address, phone number, and message content. We do not collect this information automatically through cookies or tracking technologies beyond standard server logs.

2. How We Use Your Information

Information submitted through our website forms is used solely to respond to your inquiry or process your application. We do not sell, rent, or share your information with third parties for marketing purposes.

3. HIPAA Notice

Carolinas Home Care Agency is a HIPAA-covered entity with respect to protected health information (PHI) related to client care. This website privacy policy applies to information submitted through this website only, not to PHI collected in the course of providing healthcare services. Our full HIPAA Notice of Privacy Practices is available upon request.

4. Email Communications

When you submit a form on this website, your message is transmitted via our email service provider (Resend) to our staff. We retain form submissions for the purpose of responding to inquiries and, in the case of job applications, for employment consideration.

5. Security

This website is served over HTTPS. Form data is transmitted securely. While we take reasonable precautions to protect information submitted through this website, no internet transmission is completely secure.

6. Third-Party Services

This website uses Google Fonts for typography (loaded from Google's CDN) and Netlify for hosting and form processing. These services have their own privacy policies.

7. Children's Privacy

This website is not directed toward children under 13 and does not knowingly collect personal information from children.

8. Contact Us

For questions about this privacy policy, contact us at:

Carolinas Home Care Agency, Inc.
603 S. Canal Street
Whiteville, NC 28472
(910) 642-3700
info@carolinashomecareagency.com

9. Changes to This Policy

We may update this privacy policy from time to time. The effective date at the top of this page will reflect the most recent update.